Customer Service that goes Unmatched

January 28, 2013 by  
Filed under Design Studio

Simplicity Sofas prides itself in helping it’s customers make the right choice, and in having the best customer service available for them. Owner and CEO Jeff Frank frequently receives customer compliments for the quality of his products, the integrity of his business, and the outstanding level of customer service he offers, oftentimes personally. Below you’ll find a few of these compliments, from real people who’ve had a great experience with Simplicity Sofas.
 
light-hall-reverseDear Jeff,
Thank you so much for your and Ann’s assistance. I received my couch on Saturday and love it. I couldn’t be any more pleased with your service. Although I know shipping in NYC is difficult, you should really consider marketing your sofas here because so many of us have narrow hallways and difficult stairways. If there’s ever someone in the city that wants to see one of your sofas in person, I’d be happy to show them mine. Thanks again.

Victoria G.
New York, NY

 
 
MeganSofa2Here is the story of THE BEST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. The back story: I ordered the full-sized Lorelei sofa and, as promised, it arrived in four weeks and took less than 15 minutes for me to assemble. It looks gorgeous, and you’d never think it can be disassembled. However, it looked like they sent seat cushions for a shorter sofa, and there was a bit of a gap in between the cushions. I called the company and not only did they say they’d make new ones, but rather than have me wait for them to ship to my house, the PRESIDENT OF THE COMPANY HIMSELF (that would be Jeff) would deliver them to my place on a Sunday because he lives in the area. As promised, he showed up when he said he would, and exchanged the too-short cushions for new ones that he had tested in the factory on a similar couch. People, this kind of customer service is so rare. This company clearly stands behind its products. If you need furniture, but you need to squeeze it through a narrow hallway or small elevator, these sofas will fit. Not only that, but you’ll be buying them from a company that treats its customers with kindness and respect. I’m happy to recommend Simplicity Sofas to everyone I know, and everyone looking this up on Yelp. Jeff didn’t pay me to write this :)

Sara K.
Washington D.C.

swatchesJeff,
Just wanted to thank you for your help in July as I was deciding what to do. I’m so excited about my new sofa! And you were right – I picked one of the extra fabric swatches you folks sent along with my requested ones. How did you know?! Thanks again.

Lindsay

Working With Small Spaces: The Bathroom

January 7, 2013 by  
Filed under Design Studio

77264949829038944One of the biggest problems that a lot of homeowners have is how to decorate rooms that are small spaces. This is often an issue in the bathroom because things like sinks and toilets can take up precious space in a small area. However, there are some great, easy decorating tips that can help you make a small bathroom seem much larger.

The first tip is to choose a lighter paint color for the walls. Soft colors give the illusion of more space, so choose these hues for the main parts of your bathroom like the walls or tiles. If you want to have bright, bold colors present, choose them for the towels or smaller details.

Another great way to add the illusion of space is to use mirrors and extra lighting. These things are usually put into the walls or ceilings so they won’t take up any additional space and they give the effect of a larger room by opening it up. The mirrors will also pick up the color and patterns you have in the bathroom.

Installing a glass shower door instead of a curtain will also make the room seem more open and give your eye the ability to pan over the entire space without being obstructed by something so opaque. Another great trick is to add details that will keep you looking up, like shelves placed higher on the wall or special details on the ceiling.

See how these tips and more work to transform a small bathroom in this clip from Dear Genevieve on HGTV.

Take a Trip Inside Your Home & Our World.

June 16, 2009 by  
Filed under Design Studio

A Unique View of YourselfA living room should be designed to bring people together. It is a pleasant landscape or portrait that allows you to paint an unique view of yourself and create a space where others want to visit. Your space and the way you choose to decorate it says, “This is me and this is where I want to relax and spend quality time.”

What do you think about your space? Let’s take a take a trip inside your home, your style and your color and our world of options.

Do you live in a one-room studio apartment, a warehouse loft or a challenging small apartment where you need to make use of every inch of your interior? Just remember that your style and selections of color for your canvas make all the difference in the world.

Style and Substance Matters. Let’s look at a few options.

Studio Apartments
If you are moving into a studio apartment, some people choose sleeper sofas. Sometimes there just isn’t enough space for everything like small couches, chairs, tables, bed and other items. A sleeper sofa is a great space saving option as the piece is not only a full-size sofa which allows for maximum seating for guests when they arrive, but it is also a place for you to sleep comfortably when they leave.

Sleeper sofas seat your guests so you can rest!Our sleeper sofa option is unique and allows for maximum seating space in a studio apartment and optimum sleeping arrangements for you. (See Sleeper Sofa option here) Place a couple of storage ottomans in front of the sofa for extra seating and/or storage. If you place tray tables on top of the ottomans, they can double as cocktail tables for you or your guest. When you are ready for bed, move the ottomans to either side of your sleeper sofa, easily transforming them into nightstands. Or slide the ottomans to the end of the sleeper sofa and pull out your favorite book from the storage compartment. Our innovative air sleep system will keep you dozing off to a peaceful sleep night after night.

Keep the colors of the walls and the fabrics of your upholstery complimenting, yet contrasting, as this adds drama to any small room. If you are allowed to paint the walls and considering new apartment furniture – – contrary to popular belief; paint the walls last! It may be a bit harder to do this, since the space is so small. But I recommend selecting your fabric and accessories first and backing into the wall color last. It’s easier to repaint than reupholster …

Warehouse Lofts
Are you redecorating your loft?

Nice airy loftIf you have the luxury of an open and airy space in a warehouse loft, laden with wood or brick as your backdrop, place a couple of small couches facing each other so you can see and interact with your invited guest. You can also add the storage ottomans to double as cocktail tables between the two sofas and keep a good scrabble game and conversation going.

Even if you have limited space in your loft apartment, floating a small couch in the middle of the loft will give you the extra seating you need to watch TV or chat with neighbors that pop in.

Apartment LoftDo you have a roommate, but still want your own space in the living commons? Consider arranging a couple of chairs and a half near a large window away from the floating sofa. Place an accent table or bunching tables between the two chairs. This gives you and your housemate your own places to relax in silent comfort of the warm sun or, share conversation without having to share the small sofa. You can add a storage ottoman to the end of each chair and you both have your own space for magazines, books or laptops.

If you are lucky enough to have the original cement flooring in your loft, make sure you creatively paint it and accent with throw rugs which in and of itself creates separate spaces in a warehouse loft.

Small Apartments
Are you downsizing to a small apartment? Or are you moving from your studio apartment into a tiny bit bigger space to accommodate a new child or relative? Where do you put all the stuff? Even though there are lots of possibilities with both scenarios above, (see studio apartments and warehouse lofts ideas above), small apartments can be the most challenging, but still offer plenty of options.

Simplicity Sofas Brandon CollectionDepending on your particular space, one thing you need to consider in a small apartment is your interior room measurements. There are a lot of options from Simplicity Sofas to fit EVERY need. When it comes to small apartments, our loveseats, small apartment sofas, chairs and full-size sleeper sofas will fit up your narrow stairs or elevator and through any door. Just have a pretty clear idea of where to place the items once they get there.

Space planning is so important. Our apartment sofas are very popular for this scenario. Don’t forget to place a chair in the room and throw contrasting colored pillows on the sofa to make the room come alive. We have all these options and more and welcome your phone call to discuss your particular project.

I have always been a proponent of the “two loveseats facing each other” concept. It allows for maximum space in a small apartment and if you have a roommate or someone else living with you, you each have your own place in the living room to relax without sitting on top of each other or bringing in uncomfortable futons. Forget the futon! And don’t forget, storage ottomans and/or nesting tables which are always popular ideas for decorating and maximizing the small apartment space.

Wall color, upholstery color and properly-sized placement of mirrors and artwork are all important in a small apartment. All, if chosen and placed accordingly will make the room look and feel larger.

What style are you? What color is your portrait?So take a trip inside your home and around our world! You don’t need to feel like you’re living in a bubble. If you do feel this way, let’s discuss and share a few options in this blog and some inventive ways to maximize your space, creating an artful environment unique to you. We would like to hear what you have to say! Also, click here to tell a friend to sign-up for our e-newsletter!

If you have any questions or comments, “This is the Place to Talk about Your Space.” Check out some of our other concepts, ideas and comments from previous e-newsletter readers and post your comment here.

Haven’t subscribed to our Sofa Studio Design e-newsletter yet? You can do so by clicking here and catch up on the latest discounts, events, and ideas from Simplicity Sofas. We look forward to hearing from you!

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